Frequently Asked Questions

Find answers to common questions about Danang Local

General Questions

Danang Local is the #1 directory platform for expats living in Da Nang, Vietnam. We help you discover trusted local businesses, restaurants, healthcare providers, and services that cater to the international community. All listings are verified and reviewed by real users.

Yes! Browsing listings, reading reviews, and creating a user account is completely free. Business owners can list their business for free with our Basic plan, or upgrade to Premium for additional features and visibility.

You can reach our support team via email at support@dananglocal.com or through our contact form. We typically respond within 24 hours.

For Users

To leave a review, you need to create a free account first. Then visit the listing page of the business you want to review and click the "Write a Review" button. Share your honest experience to help other expats!

Yes! Click the heart icon on any listing to save it to your favorites. You can access all your saved listings from your dashboard under "Saved Listings".

If a business accepts bookings through Danang Local, you'll see a "Book Now" button on their listing page. Select your preferred date and time, fill in your details, and submit. The business will confirm your booking via email.

For Business Owners

Create a free business account at Business Registration. Once verified, you can add your business listing with photos, description, contact info, and operating hours. Our team will review and approve your listing within 24-48 hours.

Basic (Free) includes a standard listing with basic info and photos. Premium ($29/month) adds featured placement, priority in search results, analytics dashboard, booking system, and the ability to respond to reviews. See our Pricing page for full details.

If your business is already listed on Danang Local, you can claim ownership through our Claim Listing page. You'll need to verify your ownership via phone or email. Once verified, you'll have full control over your listing.

Payments & Billing

We accept Visa, Mastercard, and bank transfers. For Vietnamese businesses, we also accept domestic bank transfers and MoMo. All payments are processed securely through our payment partners.

Yes, you can cancel your Premium subscription anytime from your dashboard. Your premium features will remain active until the end of your billing period. No refunds for partial months, but you won't be charged again.

Still have questions?

Can't find what you're looking for? Our support team is here to help.

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Danang Local AI

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